Frequently Asked Questions

We remove almost all household and commercial rubbish, including furniture, mattresses, couches, whitegoods (fridges, washing machines, dryers), office furniture and equipment, green waste (branches, leaves, grass clippings, garden waste), and general household junk. If you're not sure whether we take something, give us a call — we'll let you know upfront.

While we handle a wide range of non-hazardous rubbish, we don't remove materials such as asbestos, chemicals, or flammable waste, which for safety and compliance require licensed specialist disposal. We also don't take heavy inert materials like bricks, concrete, tiles, or soil. If you need help with any of these, we're glad to recommend the right service.

Your quote is a genuine estimate based on the details you provide. Because pricing depends on the actual volume and type of rubbish, the final price is confirmed once our team assesses the job — with no hidden fees and nothing added without your approval.

No. As long as our team can reach you by phone to confirm access and pricing, you don't need to be there in person. This is especially handy for property managers, real estate agents, and anyone coordinating a clearout from a distance.

We offer fast, often same-day service across Brisbane, depending on availability and your location. Get in touch and we'll let you know the earliest slot we can offer.

We cover Brisbane and surrounding areas, roughly from Caboolture in the north, down to Slacks Creek in the south, across to Victoria Point in the east, and out to Springfield in the west. If you're just outside these areas, ask us anyway — we may still be able to help.

Yes. We recycle as much as possible and dispose of everything in an eco-friendly way wherever we can, rather than defaulting to landfill.

Yes — our team will load and carry items from wherever they are, including upstairs, garages, and hard-to-reach areas, so you don't have to.

Yes — we offer a discount for seniors, Just mention it when you get in touch

We accept Visa, Master Card, direct debit,cash and when required payment over the phone— whatever's easiest for you.

Yes — we're Brisbane locals, not a franchise, and we've been operating since 2011.

Yes. We understand these situations often come with time pressure and sensitivity, and we approach every deceased estate or property cleanout with care.

No problem — call us and describe what you've got. We'll talk you through what we can take and give you a quote or estimate over the phone where possible